Gardeners Basics Shipping Policy

Gardeners Basics ships orders within the United States. This policy explains our order processing, shipping methods, delivery estimates, and related terms.

Free Shipping

We offer free standard shipping on orders totaling $20 or more after discounts and before taxes.

Shipping charges for orders under $20 are calculated and displayed at checkout.

Free shipping is available only for eligible delivery addresses within the United States.

Order Processing

We strive to process orders within one business day. Orders placed on weekends or holidays will generally be processed on the next business day.

Processing times may be longer during holidays, sales, peak gardening seasons, or periods of unusually high order volume.

Business days are Monday through Friday, excluding federal holidays.

Shipping Methods and Delivery Estimates

Gardeners Basics ships orders through the United States Postal Service. Available shipping methods may include:

• USPS Ground Advantage: Estimated delivery within 2 to 5 business days after shipment

• USPS Priority Mail: Estimated delivery within 2 to 3 business days after shipment

• USPS Priority Mail Express: Estimated delivery within 1 to 3 business days after shipment

• Free Economy Shipping: Estimated delivery within 5 to 8 business days for qualifying U.S. orders.

Available shipping methods depend on the order and delivery address. Delivery estimates begin after the package has been accepted by USPS and do not include order processing time.

Except where USPS specifically provides a money-back delivery guarantee, delivery dates are estimates and are not guaranteed by Gardeners Basics.

Order Tracking

After your order ships, you will receive a shipment confirmation email containing a tracking number. Tracking information may take up to 24 hours to update after the package is accepted by USPS.

Shipping Addresses

Customers are responsible for providing an accurate and complete shipping address at checkout.

Please review your shipping information carefully before submitting your order. Gardeners Basics is not responsible for delays, failed delivery, or additional shipping costs caused by an incorrect or incomplete address provided by the customer.

If you notice an address error, contact us immediately. We will make every reasonable effort to correct the address before shipment, but changes cannot be guaranteed after an order has been processed.

Shipping Delays

Delivery may be delayed by weather, natural disasters, transportation interruptions, carrier disruptions, holidays, or other circumstances outside the control of Gardeners Basics.

If your tracking information has not updated or your package appears significantly delayed, contact us so we can help review the shipment.

Lost, Damaged, or Incorrect Orders

If your order arrives damaged, contains an incorrect item, or appears to have been lost in transit, contact us at info@gardenersbasics.com as soon as possible.

Please include your order number and relevant photographs when reporting damaged or incorrect items. We will review the issue and provide an appropriate replacement, refund, or other resolution.

International Shipping

Gardeners Basics currently ships only to addresses within the United States. International shipping is not available at this time.

Order Changes and Cancellations

To request an order change or cancellation, contact us as soon as possible. We will make every reasonable effort to accommodate your request, but changes and cancellations cannot be guaranteed after an order has been processed or shipped.

Returns and Refunds

Eligible purchases may be returned within 30 days after delivery. Gardeners Basics provides free return shipping for approved, eligible returns and does not charge a restocking fee.

Please review our Return and Refund Policy for complete eligibility requirements and return instructions.

Contact Us

If you have questions about shipping or an order, contact:

Email: info@gardenersbasics.com
Text: 801-769-6181